Join our Business Initiative
The Autism Friendly Business Initiative (AFBI) is a training program designed by Families for Effective Autism Treatment (FEAT) to build a community of local businesses that are dedicated to the inclusion of people with autism spectrum disorder (ASD) in all aspects of life. The AFBI will equip your organization – no matter its shape or size – with the tools necessary to better serve the ASD population. It teaches your team techniques to recognize signs of ASD and better communicate with people who exhibit those signs. Because ASD can impact the way a person communicates and interacts with others, families impacted by ASD often report feeling alienated or unwelcome in public spaces.
The online AFBI training will equip your organization no matter the size with the tools necessary to better serve the ASD population. It teaches your team techniques to recognize signs of ASD and better communicate with people who exhibit those signs.
Thank you for helping to make our communities more autism friendly!
By “signing” your name, and checking each box, you are agreeing to the following details: Business will agree that all upper level management submits to the same training as employees. This enables management to create compassionate and exceptional customer service from the top, down. 80% of employees who personally deal with customers must be trained. (training for will include access to a 10 minute video with a required, brief, assessment to ensure that the video was viewed and understood. Certified business will keep available “feedback questionnaire cards”, provided by the Autism Friendly Business Initiative, for all customers to complete as requested. For business with multiple locations, 80% of employees from each location must be trained via the online videos in order for each location to receive certification. ANNUAL RE-CERTIFICATION: The Autism Friendly Business Initiative requires that re-certification be completed on an annual basis and on a date specified by your AFBI Representative. Because we believe that empowerment comes through knowledge, we want to keep you abreast of new material or modifications that will enable even your newest employees to provide compassionate customer service. The relationship may be terminated if and when any of the following conditions occur: 1. Training falls below 80% or 2. After 3 warnings (If a Business receives 3 or more complaints from the customer feedback cards, a meeting with an AFBI Representative will be requested to discuss a reasonable remediation plan. If the plan is not successfully met within 60 days, certification may be revoked.