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Did you know you can TEXT us? 

In the event of an emergency, when you cannot communicate verbally, we can send you a link to TEXT us or you can TEXT us at (502 )267-0503.

Don’t know your location and need help? 

We are Prepared! In the event you are lost and in need of responders, our telecommunicators can send you a link to Livestream, gain your devices location and see the surroundings or incident to aid in getting services to you. This can be done while on a 911 call. Don’t want to Livestream? No problem, we can still find location information without a Livestream.

¿Hablas español?  Sí

Having the Prepared Live enhanced product allows telecommunicators to translate via text/chat in over 140 different languages. This has proven to be an industry changing tool and great resource to ensure Jeffersontown Police Department can communicate with all communities if a language barrier is present. 

Missing person and prompting their device

In the event a family member goes missing, walks away from home, gets lost driving, etc. IF they have a cell phone on them, we can send a prompt to that device in hopes of communicating with them and gaining a location. This is a great tool for the non-verbal community as we can initiate the conversation. 

Health Profiles via RapidSOS

Did you know you can sign up for a health profile that is attached to your cell phone number? When you dial 911, telecommunicators will be able to view this and see emergency contact information, health information you provide. Sign up for free with the link below.

https://www.emergencyprofile.org/

“We would like to thank FEAT of Louisville and their Board of Directors for their partnership in providing Prepared Live, and encourage citizens to create emergency health profiles, so that everyone can communicate in the event of an emergency or public safety need.” Steven Fisher, Jeffersontown Police Department

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